2003 DISASTER RESOURCE GUIDE
Table of Contents

• Planning & Management
• Human Concerns
• Information Technology
• Telecommunications
• Facility Issues
• Crisis Communications & Response

From The Board
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What's New!
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Working Together
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The State Of The Industry:
10 Issues Shaping Business Continuity In 2003
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Meet The Pros…
A Photo Directory of Industry Professionals
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Sarbanes-Oxley -- Another Driver for Business Continuity Management
by Brett Williams
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Standards & Regulations Relevant to Business Continuity Management
by Norm Meier
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Risky Business -- Failing to Assess Supply Chain Continuity
by Michael Porier and Brian Zawada
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Decision Rights:
How To Avoid Confusion or Conflict and Gain Cooperation During A Crisis
by Cole Emerson
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How Does Your Company Measure Up?
The Business Continuity Management (BCM) Maturity Model
By Scott Ream
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Updating Your Business Continuity Plan for a Post 9-11 World
by Judy Bell
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Education: The Link Between Terrorism and All-Hazard Preparedness
by Steven Kuhr
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The Stakes Are High... Have You Planned for the Human Side of Disaster?
by Bruce Blythe
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Time to Rethink Your Business Continuity Plan?
by David Palermo
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Online Data Replication... Provides New Opportunities for Business Continuity
by Stephen Zalewski
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Holistic Approach Is Key to Network and IT Recovery and Security Success
by Damian Walch
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Setting Information Availability Targets: Recovery Timeand Recovery Point Objectives
by Bill Merchantz
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Network Availability - Best Practices for Network Security Policies
by Cisco Systems
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Telecommunications - The New Frontier in Recovery Planning
by Dimitri Alexander
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Call Center Recovery - Its Relevance to Business Continuity
by Anna Frazzetto
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Recovering Call/Contact Centers: The Local vs. Remote Debate
by Regina Brassil
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Without the Wires - Establishing Business Continuity With Your Local Telecom Infrastructure
by Fabio Campagna
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Wireless Technology: A Look At New Strategies for Disaster Recovery
by Dale Windle
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Mission Critical Facility Concerns In Today's World of Global Business Continuity Planning
by Pat Moore
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Restoration Pre-Planning - The Key To Successful Recovery
by Pat Moore & Ted Sitterley
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Developing a Balanced Physical Security Program
by Richard D. Maurer
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Physical Risk Assessment - Learn Before You Burn
by Mark Krzyzanowski
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Batteries Are A Single Point Of Failure - Who's Monitoring Yours?
by Bart Cotton
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5 Myths About WMD's (and why you should care)
by Albert McGinty
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The Evacuation Plan: Key Questions You Need To Ask
by Boma International
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The CERT Program: Training Civilians to Meet Immediate Disaster Needs
by Peter W. Blaich
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Unique Products for Disaster Response
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Quick Tab, Five Ways to Help You!
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The Book Shelf by Philip Rothstein
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Products & Services
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Education, Certificate/Degree Programs & Certification Programs
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Industry Publications
An Index of Articles Published in 2002
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Organizations
International, National, Regional, State & Local
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Conferences & Expositions for 2003
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Advertiser Index & Internet Directory
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