AirAsia Plane Crash Highlights Lessons from Malaysia Airlines Flight MH370

According to this Bloomberg piece, Indonesia has learned some lessons from the Malaysia Airlines Flight MH370 incident.

“The Indonesian government and AirAsia have responded more rapidly and with more accuracy to their customers, family members, and the media in general in comparison to the Malaysian accidents,’ said Curt Lewis, president of Curt Lewis & Associates, an airline safety and accident investigation consultant company. ‘Perhaps a learned lesson of what not to do.’

According to Bloomberg:

“Indonesian search crews have recovered debris and six bodies floating in the sea from the AirAsia plane that went missing on Sunday [Dec. 28] with 162 people on board. By contrast, not a single piece of wreckage has been found from Malaysian Airline System Bhd. (MAS) Flight 370, which vanished March 8 on the way from Kuala Lumpur to Beijing with 239 people on board. The airline and the Malaysian government’s handling of the crisis were criticized for a lack of urgency in the initial hours, transparency in releasing information and coordination on where to search. The hunt for MH370 is the longest in the history of modern aviation.”

Key Lessons

  • A more rapid communication response
  • Being open to asking others for help
  • Jumping in to get the search started ASAP
  • Talking to the public about the situation on social media

 

For the original article, click here: http://www.bloomberg.com/news/2014-12-31/indonesia-learns-lessons-from-mh370-in-airasia-plane-disaster.html