Apologies have become de rigueur in a crisis today. Sadly, “sorry” has become a word to say “when caught” and it’s rarely meant, because it’s typically the “head” (a.k.a. the Ego) talking. Often the apology only comes when the corporate sponsor, the [ ... ]

Mobility continues to be one of today’s dramatic trends, with media tablets and mobile-centric applications as the top two technology trends for 20121. Continuous sales growth of Windows Mobile, iOS, Android and Blackberry devices for both personal and enterprise  [ ... ]

Although most didn’t dominate the national news for very long (the exceptions perhaps being the tornadoes in Tuscaloosa, Ala., and Joplin, Mo.), the cumulative effect of these events was substantial. One outcome was the greatly increased workload for public-sector [ ... ]