When Your Best Preparations Are Not Enough

In October 2012, Superstorm Sandy changed the way many view disaster preparedness. Sandy showed that sometimes even the best of plans are not enough. With record water level surges in Lower Manhattan, many below ground facilities were flooded, doing irreparable harm to the businesses that utilized them for storage and as office space. Even those who thought they had sufficiently prepared were put to the test. The following sections represent some of the lessons learned in Sandy’s wake, according to a www.di.net article.


The most telling lesson lay in the area of redundancy and backup systems. In the face of such unexpected events, it remains important for businesses to backup all data and systems on a regular basis, especially those that rely on the data they keep for day-to-day operations. It is also important that an off-site location be established that can act as a backup data center, allowing access to data when needed. Another consideration is testing such backup systems and off-site facilities to make sure that business flows smoothly in a crisis. And when it comes to purchasing new equipment, business owners should make sure that any supply chain can remain resilient even in the face of such events as Superstorm Sandy.


Develop a communication plan before such disasters strike that allows employees to be reached. Most often, such a crisis can cut cell phone service, so alternate means may have to be used to check on the safety of employees and let them know any pertinent information in regards to the company’s continuing operations.


Insurance plays an important role in any recovery effort in the wake of natural disasters. Business owners and disaster planners need to know what the insurance they have covers. Furthermore, in order to facilitate the recovery process, businesses should have access to important documentation so that the insurance process can be started with no hold up.


The people that work at a business are its most important asset. The people that work in the office, especially the IT people, need to receive the proper training in order to mitigate any disaster affects. This is especially important when developing new procedures for dealing with disaster. Key personnel must be trained in these new procedures for it to be effective.


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